FAQs

Perfume FAQs

What type of perfumes do you make?
All of our fragrances are crafted as Extrait de Parfum, the most concentrated form of fragrance. With 25–30% aromatic oils, they’re bold, long-wearing, and designed to linger on skin.
We chose this format because it allows each scent to unfold slowly and stay closer to the skin—more intimate, more atmospheric, and more personal.

How long do they last on skin?
Expect 8 to 12+ hours of wear. Our extraits evolve over time—starting bold and settling into a softer, long-lasting finish. Longevity varies depending on your skin type, climate, and application.

What’s the best way to apply it?
Spray once or twice on pulse points like your neck, wrists, or inner elbows. Moisturized skin helps hold scent longer. No need to rub—let the perfume unfold naturally.

Are your perfumes unisex?
Yes—Orchid Lane scents are designed to be unisex, rooted in feeling, memory, and atmosphere. Wear what resonates with you. While some scents may lean slightly more traditionally feminine or masculine, they’re meant for anyone. For example, Cowboy Leather has a bolder, more traditionally masculine edge, while Rose 96' has a softer, more feminine feel—but both are wearable by all.

Are the perfumes seasonal?
Each scent evokes a certain mood—some are sunlit and fresh, others more warm and moody. But they’re not bound by season. Our fragrances are made to be worn year-round, depending on your mood, not the weather.

Do you offer smaller sizes or samples?
Yes—we offer 2ml tester sprays so you can try our scents before committing to a full bottle.

How should I store my perfume?
Store your bottle in a cool, dry place, away from heat, sunlight, and humidity. This helps maintain the scent’s balance and longevity.

Can I layer your scents?
Absolutely. Our fragrances are designed to stand alone but can be layered for a custom experience. Try pairing Caraluna with Rose 96’ for a citrus-meets-floral mood.

Candle FAQs

What is the burn time of your candles?
Our 10oz candles burn for approximately 55 hours with proper care.

Why is the first burn so important?
The first burn sets the “memory” of the candle. Let it burn long enough (about 2–3 hours) for the melted wax to reach the edges of the jar. This prevents tunneling and helps your candle burn evenly for the rest of its life.

How do I take care of my candle?

  • Trim the wick to ¼″ before each burn

  • Allow a full melt pool on the first burn (2–3 hours)

  • Burn for no more than 4 hours at a time

  • Stop use when ½″ of wax remains at the bottom

My candle tunneled—how do I fix it?
Wrap foil around the rim of the candle, leaving an opening in the center, and let it burn for 1–2 hours. This helps even out the wax pool.

Are your candles clean or eco-friendly?
Yes—we use a coconut–apricot wax blend, phthalate-free fragrance oils, lead-free wicks, and fully recyclable packaging.

Shipping & Returns

Where do you ship from?
All orders are packed and shipped from our studio in Calgary, Alberta.

Do you ship internationally?
We currently ship within Canada and the United States. 

How long does shipping take?

Orders are processed within 2–4 business days. Each piece is made to order and carefully packed by hand. Once your order ships, you’ll receive a tracking number via email.

Estimated delivery times:

  • Canada: 2–4 business days

  • United States: 3–6 business days

Do you accept returns or exchanges?
Due to the nature of fragrance, we’re unable to accept returns or exchanges. We recommend trying a discovery set or travel size to find your scent match.

Ingredients & Safety

Are your perfumes vegan and cruelty-free?
Yes—all Orchid Lane fragrances are vegan and cruelty-free. We never use animal-derived ingredients or test on animals.

Do your products contain phthalates or parabens?
No—our perfumes and candles are formulated without phthalates, parabens, or other unnecessary fillers.

Are your products safe for sensitive skin?
We use high-quality, carefully selected ingredients in every formula. If you have sensitive skin or known allergies, we recommend doing a patch test before full use.

Are your perfumes IFRA-compliant?
Yes—all Orchid Lane perfumes are formulated in accordance with IFRA safety standards to ensure safe skin application.

Do your fragrances contain allergens?
Some naturally occurring fragrance allergens (such as limonene, linalool, geraniol) may be present in trace amounts due to the use of essential oils and aroma compounds. If you have specific sensitivities, feel free to contact us for a full allergen list.

Gifting & Packaging

Is this good for gifting?
Yes—our products are thoughtfully packaged and gift-ready.

Can I include a gift note?
Yes! Leave a message in the “Order Notes” section at checkout and we’ll include a handwritten card with your order.

General

Do you offer a discount on first orders?
Yes—sign up for our mailing list and receive 10% off your first order, plus early access to new launches and special offers.

Didn’t find what you’re looking for?
Email us at hello@orchidlaneco.com and we’ll be happy to help.